FRANCISCO CASTRO

228 Alamo Ln, Tracy, Ca 95377 | (H) (209) 833-9371 | (C) (209) 597-2660 | fcastro_jr@yahoo.com

Education

Associate of Science: Electronics and Computer Technology

Heald Colleges School of Technology - Martinez, CA

Emphasis in networking

Outstanding Achievement Award

Microsoft Certification program

CCNA/CCDA Program

Global Networking - San Francisco, Ca

CCNA Academy Certified:

San Joaquin Delta College – Mountain House, Ca

Emphasis in Computer Networking

Continuing education in CCNA Security, CCNP Routing and Switching

Skills

Excellent problem-solving abilities

Windows, OS X, and Linux

Network maintenance

System and Network upgrades

LAN/WAN troubleshooting

CISCO router management

Remote access technology

Excellent communication skills

Knowledge use of SharePoint

IP Forwarding proficient

Superior verbal and written communication skills

Fluent in Spanish

Calm under pressure

Knowledge use of A/V equipment

Analytical thinker

PowerPoint presentations

Excellent customer service skills

Knowledge use of Visio 2010

Use of TDR, OTDR, DMM, Fusion Splicer

Knowledge use of Microsoft Office

Work History

RF Technician DAS – LTE, Computer Technologies Consultants - Santa Clara, Ca

2012-still attending

2001

1998

10/2015 to 12/2015

Responsible for conduct site survey, collect baseline data for cellular system, coverage testing system,

troubleshoot, operate various test equipment (signal generator, sweep and pim gear, spectrum analyzer) Direct

operations and installation devices Remote sites (corning HX Quad Cell PCS, AWS & 700 LTE, Indoor S ingle

Mode Fiber & Multi Mode Fiber, Galtronics indoor antenna) address technical issues. Familiarity with TEMS

JDSU and wireless service providers and understand how to read the plans and DAS system design .

Communications Technologist, LMATA Government Services (Sandia Labor atories) 08/2015 to 10/2015

Support the installation of local voice communications equipment such as SC to LC fibers, Cat5, terminals,

modems, concentrators, and facsimile. Route 24gauge 25pair 10BaseT Cat3 cable to convert Lucent Electronic

Switching System to Avaya VOIP, ISDN, and analog Service. Layer 1 test and terminate with Avaya and Lucent

terminating block. Ensure that all hardware and software, satisfies communications needs. May develop

recommendations for the combined usage of telephone system hardware.

Field Network Engineer, Conterra Ultra Broadband

03/2015 to 07/2015

Ethernet TCP/IP networks , upgrade IP 20’s, N lite, Accedian Ether NIDS and DC power plant . Maintenance,

configuration, and support of fiber optic quality bandwidth. Configure with use of MOP to rack and stack,

Accedian Ether NIDS, Metro nodes, Ciena 3920, 3930, 8700 switches using cross connects, LC singlemode and

multimode fiber optic connections . Assist the NOC in fault detection, isolation and remediation using NMS

systems such as; Net Omnia, Wendia POB, Sharepoint, and Terminal Server. Performed layer 1, 2, 3

configuration and maintenance of network equipment including switches, routers, firewalls, Ethernet microwave

radios. Maintained Sprint cell towers though out California.

Duties included driving a company vehicle to install, configure, maintain and support wireless microwave

Com-technician 4, Comcast Communications

06/1999 to 02/2015

Duties included driving a company vehicle to various locations to install, repair, maintain, CATV lines, A/V setup, twisted

pair Cat 3, Cat 5, home alarm, high speed internet, computer networks, wireless AP, IPTV, telephony VOIP applications and

remote troubleshooting services. Knowledge of Fiber optic networks. Certified pole climber, utility lift/bucket truck certified.

Recognized System Technician Certificate. Completed leadership training. Established compatibility with third party software

products by developing program for modification and integration. Developed and implemented complex Internet and Intranet

applications on multiple platforms. Provided continued maintenance and development of bug fixes and patch sets for existing

web applications. Ensured network, system and data availability and integrity through preventative maintenance and

upgrades. Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.

Implemented company policies, technical procedures and standards for preserving the integrity and security data reports, and

access. Recommended network security standards to management.

Affiliations

Society of Cable Telecommunications Engineers (SCTE) member since 2011

Certifications

A+, CCNA #CSCO12464721, Computer Network Technician, Outside Plant Technician #TC-OSP-1472, 8700 Enterprise Ciena

switch